At E.A.R., our goal is finding a solution that best fits each individual patients needs, hearing and communcaiton goals. Physician's trust in E.A.R. and remain a major source of patient referrals to our facility. Achieving the trust of our referring physicians is as important as maintaining a professional, stress free environment for our patients. At Enhanced Auditory Resources we treat the patient not just the hearing loss and when there is ever a concern that a medical condition may possibly be connected to your hearing loss and/ or communcation difficulties, we have a trusted team of medical professionals, including Dr. William Mason, M.D., E.A.R.'s overseeing Medical Director, in which we can direct our patients care to.
How We Work
Our hearing professionals take time to:
- Listen to your needs and concerns
- Help you and your loved one's understand the negative impacts of heraing loss
- Identify and help you overcome obstacles that may be keeping you from achieving improved hearing
- Educate you on the newest advancements in available technology
- Answer your questions with clarity and compassion so you feel comfortable with moving towards a solution the is best for your individual hearing and communication needs
- Guide you through the adjustment process with patience to make your transition towards improved hearing as easy and seemless as possible
- Ensure that you have all of the tools needed to be independent, active and achieve an enhanced quality of life
What to Expect
When you enter our facility, you will enter into a cozy and comfortable waiting area and will be greated by Jenn Sherrod, our Patient Care Coordinator, who will make sure any and all of your initial questions are answered. You will be asked to complete a basic intake and hearing history questionnaire and upon completion you are welcome to browse our selection of brochures, reading materisls, available assistive listening device options as well as our wide variety of sample hearing deivce technology. You wil be greated by your audiologist, Dr. Alissa B. Hench, Au.D. who will invite you back to her evaluation suite to discuss your hearing and communication concerns and guide you through the evaluation process. The purpose of the comprehensive heraing evaluation is to:
- Assess each patient's degree, configuration and type of hearing loss
- Determine the need for medical referral
- Discuss the relationship between your hearing loss and heearing/communcation difficulties
- Provide an in-office demonstration of an appropriate solution that fits your needs and goals
- Create a Personalized Hearing and Communication Plan
Using E.A.R.'s simulation technology, we are able to evaluate your sucess in real-life situations, such as the dinner table, restaurants, driving and religious services. This enables Dr. Hench to tailor your devices specifically to your individual needs.
We also understand that hearing loss can deeply affect your relationship with your family, support system and friends. For this reason, we encourage loved ones to participate in our real-life simulation and experience first-hand what obstacles you face daily as a result of your hearing loss.
Unlike visiting an optometrist for new glasses and walking away with 20/20 vision, hearing loss correction is a more complex and personal process. The brain needs time to gradually adjust to hearing sound again. At E.A.R., we stay in touch with our patients, to provide them with the ongoing support and tools they need to make a smooth and easy transition.
I was impressed with the care and explanations of hearing loss and options
- Sally Dedham, Mass
Hearing aids are expensive and deserve good service, which E.A.R. is providing.
- Conrad B.